Curbside Pickup

Curbside Pickup Hours

Beginning Monday, May 11

Monday: 1 pm-4 pm

Wednesday: 3 pm-6 pm

Friday: 1 pm-4 pm

Scheduling & Procedures

Place holds on Fall Creek items (follow the process below, or watch the video to the right.)

Once your holds have been gathered, a staff member will contact you to schedule a pick up time.

Items for pick up will already be checked out on your card and labeled with your patron alias.

The Curbside Pickup parking spot will be designated with orange cones and signs, located in the side parking lot near the external book drop. Please follow directions and maintain social distancing standards as posted.

Your items will be waiting for you on our pick up table.

Curbside pickups will be scheduled in 10-minute time slots. We must adhere to a scheduled pickup time so please no “drop-ins.”

We understand that emergencies happen. If you miss your window, you have until the end of the next curbside day to call to reschedule a pickup time before items will be checked back in.

Curbside pickup is weather dependent. Staff will call you to reschedule in the event of inclement weather.

The library and Village Hall remain closed to visitors.

Placing Holds

Here’s the best way to find and request things to pick up from Fall Creek:

  1. Go to the MORE Catalog: more.lib.wi.us and log in
  2. Enter a search term (remember, “movies” and “books” are valid keyword search terms)
  3. Select the “Available Now” filter on the left side to expand it
  4. Select Fall Creek as the pickup library
  5. Search results will be limited to titles available and holdable at Fall Creek
    Tip: to exclude ebooks and audiobooks, open the “Titles I can…” filter and select “Borrow and take home”
  6. Select “Place a Hold” and verify your pickup library is Fall Creek
    Tip: Turn on “Active Filters” so subsequent searches retain limits

To place a request by phone, you can call during pickup hours: Monday 1 pm-4 pm, Wednesday 3 pm-6 pm, Friday 1 pm-4 pm, at (715) 877-3334. Please do not leave messages for hold requests, but wait to speak to a staff member during the above hours. You may also leave a message on our answering machine with your name and phone number to have a staff member call you back. 

Courier service has not resumed among libraries yet so items available for checkout are any items currently on the holdshelf for you and any items available in our Fall Creek Public Library collection.

Material limits

Due to time and material constraints, for each pickup, patrons are limited to 20 items per card, with no more than two pickups scheduled per week, per household.  

Returns

All due dates have been extended to June 3. Our return drop box remains closed, except during Curbside Pickup service hours: Monday 1 pm-4 pm, Wednesday 3 pm-6 pm, Friday 1 pm-4 pm.

No in-person handing off of materials is allowed- returns must be placed by patrons into receptacles (not handed to staff.)

 

 

 

How to request items for curbside pickup…

Click to play!

 

We appreciate all your patience, understanding, and cooperation during this time. We look forward to serving you again!

 

Fall Creek Public Library

122 E. Lincoln Ave.
P.O. Box 426
Fall Creek, WI 54742
715-877-3334

 

Library Hours

Monday, Friday 9 am – 4 pm
Tues, Wed, Thurs 10 am – 6 pm
Saturday 9 am – 12 pm
Sunday-Closed